Warranty & Repair Service

Our Warranty Promise

At Artificcers, every piece is crafted with care and backed by our commitment to quality. We offer a 6-month warranty on all our jewellery from the date of purchase.

What's Covered

• Manufacturing defects in 925 sterling silver fittings
• Structural issues with clasps, settings, or links
• Gemstone or pearl setting failures under normal wear

Free Repair Service

If your jewellery requires repair within the 6-month warranty period, we will repair and return it to you completely free of charge.

How to Avail the Repair Service

1. Contact Us — Write to us via our Contact Us page with your order details and a description of the issue.
2. Receive Instructions — Our team will review your request and send you detailed packaging and shipping instructions.
3. Send via Courier — Carefully pack your jewellery and send it to us via courier at the address provided.
4. We Repair & Return — Once received, we will repair your piece and ship it back to you promptly.

Please note: Shipping charges to send the item to us are borne by the customer. Return shipping after repair is covered by Artificcers within the warranty period.

Need Help?

For any warranty or repair queries, reach out to us via our Contact Us page. We're happy to help.